Storm Response - For emergency help in floods and storms - phone 132 500


When a storm warning is broadcast, there are a number of things that you can do:

  • Bring children and pets indoors.
  • Listen to your local radio station for information and advice.
  • Stay away from windows.
  • Park your car under secure cover and away from trees.
  • If outside, seek secure cover away from trees.
  • Do not walk, ride or drive through any flood waters.
  • Stay away from any fallen trees and power lines.
  • Put your Family Emergency Kit where you can easily find it.
  • If you need help from the SES, call 132 500.
  • For life threatening emergencies, call 000.

When the storm is passing through, stay indoors if possible. If you are driving, put on your hazard lights and pull over to the side of the road, clear of floodways, streams, creeks, causeways, trees and powerlines.